> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.clikodoc.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Authentification à deux facteurs

Connectez-vous à votre compte et suivez les indications.

**1/** Cliquez sur **« Activer la 2FA ».**

[![](https://storage.crisp.chat/users/helpdesk/website/-/2/7/6/3/2763b27f4e1c7e00/a6170740-fb16-492a-936b-c5d4fb_9vccn9.png)](https://downloads.intercomcdn.com/i/o/lfttle2g/2492732954/6ce9533d3196ada080c691d7b66a/Capture+d%E2%80%99e%CC%81cran+2026-06-21+a%CC%80+10_08_05.png?expires=1791822600&signature=2503c9aa9a28b9ccab11183d9bb74859a17812699d6495d39c639b793dc20041&req=diQuFM59n4haXfMW1HO4zWZvWTM%2BwWW0cM2h19BGVgPuzVigBL7G5SWJ17mo%0A80hwVXt07YxF%2F%2FCanS0%3D%0A)

**2/** Renseignez un email et cliquez sur **« Envoyer le code ».**

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/0/a/b30a5452d6678800/4329c09e-bd8d-4ea3-8ec4-1b8c98_5gktqe.png)](https://downloads.intercomcdn.com/i/o/lfttle2g/2492733042/1ad53113fff83ca01d2196392e58/Capture+d%E2%80%99e%CC%81cran+2026-06-21+a%CC%80+10_08_12.png?expires=1791822600&signature=bd6225e23638f6e7722d13482965bef1a32c90a88ee2be8b5b72156e392dc632&req=diQuFM59noFbW%2FMW1HO4zRCwDABbwuG2mEfvPNdolJEJye6LZycvqon1uhkm%0Alau06MwRjxlcUcGFVbQ%3D%0A)

**3/** Entrez le code de vérification reçu par email, puis **« Valider ».**

[![](https://storage.crisp.chat/users/helpdesk/website/-/9/b/6/e/9b6ed8daf59da000/9ade95b6-469d-4655-99b5-1eca59_dyodzz.png)](https://downloads.intercomcdn.com/i/o/lfttle2g/2492733154/2de53afaab00e6a6d6c7575f26de/Capture+d%E2%80%99e%CC%81cran+2026-06-21+a%CC%80+10_11_15.png?expires=1791822600&signature=99383aac9cb5e0a5bc1d7092be2e19fe72d38405355f6c33e52b829b0f147a55&req=diQuFM59noBaXfMW1HO4zUsMMGym6wZHWPwdNgpK8kNxOjZjhwJTOZzpVNMC%0Ac8szOSrrx7rvSW4Bj3M%3D%0A)

**4/ « Double authentification activée »,** vous pouvez fermer la fenêtre.

[![](https://storage.crisp.chat/users/helpdesk/website/-/2/c/8/1/2c8181c9dcff0e00/64125dc4-1160-4401-8584-b5aebf_dhw3z5.png)](https://downloads.intercomcdn.com/i/o/lfttle2g/2492733240/45b7958aa3ff078d718f4912be6a/Capture+d%E2%80%99e%CC%81cran+2026-06-21+a%CC%80+10_11_23.png?expires=1791822600&signature=e35bb92321ea5e18c9b51a66f500c79a115ccc7a27d7cc82fb48e75f6bac42fa&req=diQuFM59noNbWfMW1HO4zf9GTnlTmVnzwFDTgTTkdD3ZGaiyRpAU9YkgPN3X%0ArTMgut9DxmaAaabouRk%3D%0A)